Service - we are happy to help.

The service hotline for the CATERING Solutions business unit and the former MEDICAL business unit. Our service team is here for you - for all matters regarding advice, spare parts delivery, customer service and repairs.

Service hotline

Service hotline +49 (0)7045 448 1416

CONTACT TECHNICAL CUSTOMER SERVICE (Technical support, field service coordination, repairs, complaints)

Werner Großhans

Leiter Technical Service

Phone: +49 (7045) 44-81628
Write e-mail

Dennis Krißler

Technology, customer service coordination

Phone: +49 (7045) 44-81479
Write e-mail

Tobias Holz

Technology, customer service coordination

Phone: +49 (7045) 44-81719
Write e-mail

B.PRO type plate

All information at a glance

Send us your request and the B.PRO unit details on the type plate.

Additional services

Spare parts catalogue

Select and order spare parts quickly and easily yourself.

Go to the spare parts catalogue

Service partners in Germany

Our service partners: on hand to help

See service partners in Germany

International service partners

Our service partners: on hand to help abroad

See service partners abroad

How to contact us

Do you have any questions about our services? Send us a message with your enquiry - we will get back to you as soon as possible.